How junk removal can become the world’s biggest game of lost and found
Lost and Found: When you've accidentally left something important in the junk pile we've just removed, we put our detective caps on.
In the junk removal business, most of what we pick up is often just junk. However, there are valuable exceptions to this. In our 30 years of being in business, 1-800-GOT-JUNK? has encountered some fantastic lost-and-found stories on the job that employees will recount to their grandchildren years from now.
In Long Island, New York, a small box containing a widow’s engagement and wedding rings was accidentally misplaced during the use of our service. The elderly woman was reunited with her precious belongings after our 1-800-GOT-JUNK? franchise owner painstakingly went through his trucks to locate the rings in their tiny box.
Another memorable lost-and-found story took place in Vancouver, BC, when our crew was clearing out an abandoned storefront downtown. They were shocked to discover $400,000 in Canadian bank notes circa 1930–the treasure was handed over to relatives of the late owner. More money was found later that year when a Massachusetts homeowner accidentally threw out $1000. It was quickly recovered and returned to the thankful customer by the honest truck team crew. In Spokane, Washington, a junked pinball machine yielded a box full of coins—including a buffalo nickel worth $100, which was returned to its owner.
The lesson learned here? Make sure you know what you’re tossing before tossing it. Old filing boxes piled in the garage may be hiding baby photos. And that area rug your grandparents have kept in the same spot for fifty years may be concealing a long-forgotten savings fund. Even if you’re in a rush to get the basement cleared out, consider the value that could be hidden in your junk!
Frequently asked questions
We price based on how much space your items take up in the back of our truck, broken down into ⅛, ¼, ½, ¾ of a truckload, all the way up to a full truckload. Our trucks hold the equivalent of seven pickup trucks.
Our prices vary based on location and there is a minimum charge for our teams to remove your items, which is different in each location, based on a number of factors, including local disposal and recycling fees.
We offer single item pricing for certain items such as mattresses or TVs, sometimes this will be less than our minimum charge.
For materials that have a heavy cubic weight like dirt, concrete, and gravel, pricing is based on the total volume that the material takes up in the truck, up to a maximum of one foot in height for a full truck.
Watch us load up a truck to see how our standard pricing works!
If you need service weekly, monthly, or quarterly, we offer bulk pricing discounts. This gives you better value compared to common alternatives, such as dumpsters or less professional junk removal services.
Interested? Call our business account team at 1-888-475-3461 to discuss your needs as well as pricing options.
On the day of your appointment with us, our friendly, uniformed truck team members will give you a call or text 25-30 mins before we arrive to let you know we’re on our way.
Whether your business has a single location or multiple locations, we can create a custom junk removal solution that works for you. We can coordinate pickups at multiple locations at a local, regional, and national level. Rather than work with dozens of regional or local companies, let 1-800-GOT-JUNK? handle the jobs across all your locations.
Absolutely! We take large items all the time. As long as it can be lifted and loaded into the truck by two people, we'll be happy to take it away for you!
We work with all types of businesses and can handle any type of job - cleanouts, bulk item removal, general junk removal and even specific items like cardboard or pallets. We can take pretty much anything as long as it's not toxic or hazardous. We can remove your items from wherever they’re located, whether it’s your office, store, site or anywhere else—all you have to do is point!
Yes, we're fully licensed, bonded and insured! We have insurance covering damages to both persons and property for every single booking.
While we don't quite service the entire map, we cover almost every greater metropolitan area across the US, Canada, and Australia. To see if we’re in your neighborhood, you can start a booking by entering your zip code here.
Our customer service center is open 24/7, so we’re here whenever you need us! While operating hours may vary in our franchise locations, we offer same-day and off-hours service, including weekends.
