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See why customers love us
We think our truck teams really are the best. It turns out, our customers do too!
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They were fast, efficient and professional. They showed up on time and got right to work. I needed a lot of junk removed quickly to make sure my client was able to close on their real estate transaction before the contract expired. Steven was so proactive in asking if I wanted to remove any other items in my kitchen as he saw I still had many other items that I was cleaning up. The guys even cleaned up the whole corner area after they removed the furniture. Service and attitude was amazing. I would recommend them!
Show moreShow lessUpdate: There was a miscommunication between the call center and the local company. The general manager was kind enough to call me and and work with me on the problems. Feel like all problems were resolved reasonably, and very thankful! The guys working were excellent, the general manager was great, and we did get moved out in time. Very thankful. 1. They will ask you to do a review when you're standing there with them apparently. I wasn't there for that. 2. My wife called in ahead of time and described what we had. We actually got rid of one of the bedroom suites they were expecting. The quote was $800. We had them come the final day of move out after selling our house. The final total was $1900. When you're stuck, you're stuck. I even took a trailer load myself in hope to cut down on costs. It didn't. 3. There's also a charge of $85 per person that they don't tell you about on the phone. And they'll have two guys. We found that out when they arrived that morning. 4. The fellas working were fantastic. Extremely courteous and professional. Awesome men. The disconnect was the lady on the phone giving a max quote based on my wife's description, and that quote not even being in the ballpark. Obviously, had we received even a potential quote of $1900, we would have kept looking. Or called friends. Or made a giant burn pile. Or buried stuff in the woods. Or anything else, really.
I cannot say enough good things about this company. Working in customer service myself, I was very impressed with their customer service, kindness, and efficiency. They truly go above and beyond and care about their customers, which is rare these days! I am so grateful they were able to help us so quickly. Thank you Tre and Collin!
Justin and Nathan came out with short notice on a Tuesday. I called them around 1030 am, they were there by 1 pm. It was already 82 degrees, but they cleaned out everything I asked super quick and charged exactly what I was quoted for loading the whole truck. I can't thank them enough! Excellent service and cheerful people - they even called on the way to give me a heads up they were almost here, and ask if I wanted a Coke from the mini mart! **Note: they prefer card instead of cash, that was the only hiccup around the whole experience.