1-800-GOT-JUNK? Ottawa-Gatineau: 25 Years of Making Space

OTTAWA, ON – July 17, 2025 – The World’s Largest Junk Removal Service, 1-800-GOT-JUNK?, is proud to mark 25 years of dedicated service to the Ottawa and Gatineau communities. The local franchise, which began operations in July 2000, now serves over 625,000 households across the region, providing full-service residential and commercial junk removal.
The Ottawa and Gatineau franchise is led by Pierrette Raymond, a dynamic figure in the local business community and one of the brand's first female Franchise Partners. Raymond is not only a successful entrepreneur but also a business consultant, speaker, and author of four books. She previously built a thriving private coaching practice and founded a women's organization focused on well-being, community, and philanthropy. Her commitment to giving back continues through "A Year to Give Where We Live," a movement she launched to highlight kindness, compassion, and local impact. Raymond is also a recipient of Ottawa’s prestigious Forty Under 40 Award and a respected voice in the local business landscape.
Brian Scudamore, Founder and CEO of 1-800-GOT-JUNK?, reflects on Raymond's pioneering role: "Pierrette is a true pioneer who recognized the immense potential in our brand from the very beginning. I'm incredibly grateful to her and all those who showed such early belief in us."
With a background in psychology and education, Raymond found her path to entrepreneurship after working as a substitute teacher. She started her first business while pregnant with her daughter, and when she and her husband launched their 1-800-GOT-JUNK? franchise in 2000, their children were young. "Our children have truly grown up with this business," Raymond shares. "Being an entrepreneur allowed me the flexibility to set my own hours and prioritize being there for my kids. It gave me both the work-life balance I needed and the fulfillment I was seeking."
Today, 1-800-GOT-JUNK? boasts 168 franchise locations across Canada, the United States, and Australia. While each location has its unique origin story, they all began with individuals who saw opportunity and possibility.
"For me, junk removal has always been far more than just clearing space—it's about making room for what truly matters," Raymond emphasizes. "It's about supporting people through transitions, offering peace of mind, and being part of something larger than ourselves. It's been an incredible journey, and I'm profoundly grateful to every team member, every customer, and for every single job over these 25 years. I eagerly look forward to many more."

About 1-800-GOT-JUNK?
1-800-GOT-JUNK? revolutionized an industry by providing people and businesses relief through efficient junk removal. Whether it’s a pile of household clutter in the garage or a warehouse full of office furnishings, 1-800-GOT-JUNK? takes care of it. With their friendly, uniformed team members, convenient services, and a customer-first philosophy, they help customers make space for possibility. They are committed to responsible disposal, recycling and donating items whenever possible. Founded in 1989 by Brian Scudamore, 1-800-GOT-JUNK? now operates in over 160 locations throughout North America and Australia. For more information about their services, visit www.1800gotjunk.com.
Media Requests
For interviews with Brian Scudamore, Founder and CEO of 1-800-GOT-JUNK?, or Pierrette Raymond regarding her 1-800-GOT-JUNK? franchise in Ottawa-Gatineau, please contact pr@1800gotjunk.com.
Frequently asked questions
We price based on how much space your items take up in the back of our truck, broken down into ⅛, ¼, ½, ¾ of a truckload, all the way up to a full truckload. Our trucks hold the equivalent of seven pickup trucks.
Our prices vary based on location and there is a minimum charge for our teams to remove your items, which is different in each location, based on a number of factors, including local disposal and recycling fees.
We offer single item pricing for certain items such as mattresses or TVs, sometimes this will be less than our minimum charge.
For materials that have a heavy cubic weight like dirt, concrete, and gravel, pricing is based on the total volume that the material takes up in the truck, up to a maximum of one foot in height for a full truck.
Watch us load up a truck to see how our standard pricing works!
If you need service weekly, monthly, or quarterly, we offer bulk pricing discounts. This gives you better value compared to common alternatives, such as dumpsters or less professional junk removal services.
Interested? Call our business account team at 1-888-475-3461 to discuss your needs as well as pricing options.
On the day of your appointment with us, our friendly, uniformed truck team members will give you a call or text 15-30 mins before we arrive to let you know we’re on our way.
Whether your business has a single location or multiple locations, we can create a custom junk removal solution that works for you. We can coordinate pickups at multiple locations at a local, regional, and national level. Rather than work with dozens of regional or local companies, let 1-800-GOT-JUNK? handle the jobs across all your locations.
Absolutely! We take large items all the time. As long as it can be lifted and loaded into the truck by two people, we'll be happy to take it away for you!
We work with all types of businesses and can handle any type of job - cleanouts, bulk item removal, general junk removal and even specific items like cardboard or pallets. We can take pretty much anything as long as it's not toxic or hazardous. We can remove your items from wherever they’re located, whether it’s your office, store, site or anywhere else—all you have to do is point!
Yes, we're fully licensed, bonded and insured! We have insurance covering damages to both persons and property for every single booking.
While we don't quite service the entire map, we cover almost every greater metropolitan area across the US, Canada, and Australia. To see if we’re in your neighborhood, you can start a booking by entering your zip code here.
Our customer service center is open 24/7, so we’re here whenever you need us! While operating hours may vary in our franchise locations, we offer same-day and off-hours service, including weekends.