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Frequently Asked Questions

Here are the answers to some of our customers' most frequently asked questions. If you can't find the answer you're looking for, please feel free to contact us.

Thanks for the Love! Actual customer reviews (typos and all ;)

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These guys were awesome. Super easy to work with. Friendly on time. Very customer service...

AlmostLiveYT

15/12/2019 | 1-800-GOT-JUNK? Silicon Valley GJ

Google Reviews

The crew were amazing! Quick and left my garage cleaner then before they arrived!

Dawn Carter

08/12/2019 | 1-800-GOT-JUNK? San Francisco Bay GJ

Google Reviews

Super fast and careful service!!!! Reasonable price for everything they do!

Ciara Leak

29/12/2019 | 1-800-GOT-JUNK? St. Louis GJ

Facebook

We had a great experience! Thank you for your prompt service. They even swept and cleaned...

Jennifer Williams

13/12/2019 | 1-800-GOT-JUNK? LA Metro GJ

Google Reviews

My team arrived early, were extremely personable, very helpful and totally efficient!...

Elisabeth Daley

11/12/2019 | 1-800-GOT-JUNK? Richmond Metro GJ

Google Reviews

Hunter and Dominic were extremely helpful and professional in helping me get rid of some...

Kerrigan Kohnen

13/12/2019 | 1-800-GOT-JUNK? Grand Rapids GJ

Google Reviews

You Got Junk was great!! They came the same day; called ahead; came on time.... very...

Suzy Palmquist

10/12/2019 | 1-800-GOT-JUNK? Virginia Beach GJ

Google Reviews

Quick pick up....friendly staff....I'll definitely use you again!! Thanks to Devar,...

Catherine Niemann

08/12/2019 | 1-800-GOT-JUNK? Oceanside - S.D. GJ

Google Reviews

Guys were nice and friendly. Got the job done quickly

Cynthia Sidonio

10/12/2019 | 1-800-GOT-JUNK? Atlanta N.E. GJ

Google Reviews

Jermaine and Kennedy did a great job removing a bed from condo.

Michael Covotsos

09/12/2019 | 1-800-GOT-JUNK? Chicago GJ

Google Reviews

I love this company. In both instances that I’ve used the company, I received pick up the...

Lynn Foor

12/06/2020 | 1-800-GOT-JUNK? Cleveland East GJ

Google Reviews

The workers was very professional and they did a great job on collecting my items I...

Karen Johnson Taylor

28/12/2019 | 1-800-GOT-JUNK? Alabama North GJ

Facebook

Quick pick up. No problems.

Ed Shoulta-Mills

14/12/2019 | 1-800-GOT-JUNK? Atlanta N.E. GJ

Google Reviews

Fast, courteous, careful, strong! Amazing teamwork! 1800OTJUNK made it easy. Thank you.

Havalyn Hensley

10/12/2019 | 1-800-GOT-JUNK? Atlanta N.W. GJ

Google Reviews

Wow these guys really do a great job. They are professional and know what they are doing...

Philip Warwick

14/12/2019 | 1-800-GOT-JUNK? Saskatchewan GJ

Google Reviews

JP and Chris are the best! They worked really fast to get my sofas out of my basement!...

Mark Schotanus

13/12/2019 | 1-800-GOT-JUNK? Grand Rapids GJ

Google Reviews

Nick, Joseph and Jaime came to my house today and took away a bunch of junk from my...

Victoria Leonard Kelly

17/12/2019 | 1-800-GOT-JUNK? Burbank GJ

Facebook

Eddie and Guillermo are fantastic. I could not ask for more from this service. Larry...

ldaker

11/12/2019 | 1-800-GOT-JUNK? Chicago GJ

Google Reviews

Garrett and Sam provided excellent service with a great sense of humour. They made the...

Kristen Busse

15/12/2019 | 1-800-GOT-JUNK? Calgary GJ

Facebook

Alex and his helper were great! They moved my bed so fast and was happy to help.

Miranda Matthews

15/12/2019 | 1-800-GOT-JUNK? San Francisco Bay GJ

Google Reviews

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Frequently Asked Questions