& pick-up times
Another 1-800-GOT-JUNK? happy customer.
South Bay's 1-800-GOT-JUNK? junk removal franchise is the quickest and easiest way to regain your space. We offer our rubbish removal service to all of South Bay including San Jose, Fremont, Los Gatos, Cupertino, Saratoga, Campbell, and more. Whether you have junk at your home or at the office, we are your junk hauling experts. We take anything from old furniture, broken appliances, construction waste, yard debris, e-waste to entire office cleanouts.
We have made it our mission to make every customer an advocate of 1-800-GOT-JUNK? and we go above and beyond what anyone would expect from a junk removal or hauling service. If you have never used our service before, you will find the whole process painless. You can either book online or call us toll-free at 1-800-468-5865 where you will be greeted with a live operator who will book a pick up in a two hour window. Our 1-800-GOT-JUNK? Truck Team will call you 30 minutes ahead of your schedule time to let you know when they will be arriving. They will present you with a price list and explain how our service works. When the job is complete, they will do a final clean up and be on their way. You will even get a follow-up call from our 1-800-GOT-JUNK? Operations Manager to ensure your experienced excellent service. We hope to see you soon! Watch what we do.
By Jocelyn Durling
My name is Jocelyn Durling. My husband Geoff and I are the South Bay Franchise Partners for 1-800-GOT-JUNK? in San Jose, California. We service the entire South Bay including San Jose, Santa Clara, Cupertino, Saratoga, Los Gatos, Monte Sereno, Campbell, Willow Glen, Evergreen, Alum Rock, Milpitas, Fremont, and Newark. We have been operating in the South Bay since 2003. Before moving to San Jose, we operated the 1-800-GOT-JUNK? franchise in Oakland, California where we remain partners in the franchise.
Prior to getting involved in the junk removal business, I was a business and marketing consultant in the financial services industry. Having grown up with entrepreneurial parents, my goal was always to own my own business and the junk business intrigued me. We started when the franchising of 1-800-GOT-JUNK? was still in its infancy. We were aware there was risk getting involved in a business that hadn’t quite proven itself yet, but we were confident in its potential. There is an abundance of junk out there, and most people don’t have the means to get rid of it themselves. We saw how we could help people, and make a living doing just that. Working in this junk hauling business and living in California has given me a whole new appreciation for the environment and how crucial it is to take care of it. We recycle, donate, or reuse up to 70% of what we pick up. Anything that can be recycled is. We have partnered with the Tri-City Homeless Coalition (www.tricityhomeless.org) which assists homeless people in finding secure housing in the tri city areas of Fremont, Union City and Newark. 1-800-GOT-JUNK? South Bay donates all usable household items to help furnish homes for the homeless. We are also certified e-waste junk removers and make sure that any e-waste we pick up goes to certified recyclers in the South Bay to be disposed of properly.
We're located in the heart of Silicon Valley at 1800 Wyatt Drive, STE 13, Santa Clara, CA . We're very close to the 101, 880, 237 and 680 Interchanges. The office borders Santa Clara, San Jose and Milpitas, very close to Ebay, Pay Pal, and other major tech companies.
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We’ve just opened up a new company called You Move Me. You Move Me is your favorite San Jose movers. Our intention is to bring the same high level of customer service you’ve come to expect from 1-800-GOT-JUNK? to the moving industry.
Visit our website to meet our movers in San Jose, and give us a call to book your move. We can’t wait to move you, not just your boxes (after we’ve gotten rid of all of your junk, of course!).
We’re pleased to announce that 1-800-GOT-JUNK South Bay was awarded top franchise of the year west for 2013! We’re pretty sure that we can thank our happy employees for this honor. We know that how we treat our employees directly affects how our employees treat our customers. That is why we have built a culture around listening to our employees and making sure we do what we can to keep them happy.
This transfers right over to the customer experience. Our employees understand that our mission is to make every customer an advocate of 1-800-GOT-JUNK?
This feedback from one of our valued customers is what we expect from all of our customers:
"I don't usually write these types of reviews, but Christian, Max and Jose were punctual, extremely professional, quick and friendly. Service was outstanding and they are a credit to your organization. I will definitely recommend you to friends and colleagues based on my experience."
We expect a customer service rating of 9/10 or 10/10 and If we come up short, it’s not acceptable. We find out why and we try to fix it. We are continually striving to improve and the only way to do that is to listen to our employees and our customers.
Our very own Gino Fisher won top trucker for 1-800-GOT-JUNK? in 2012.
Gino is always wowing our customers, and is definitely one of the best junk haulers in San Jose and area. Gino is an extremely dedicated and hardworking employee, committed to going over and above our customers’ expectations every single time.
Read a little bit more about how South Bay Franchise Partners, Jocelyn and Geoff Durling, started their journey with 1-800-GOT-JUNK? - full article
We would like to congratulate our very own Exaber Gabriel for boogying his way to the finish line of the Rock ‘n’ Roll San Jose Half Marathon on October 4, 2010. Way to go Exaber!
Certified E-waste Collector for the State of California
California Apartment Association – Tri County Division Industry Partner Member
1-800-GOT-JUNK? works closely with HOPE Services, Goodwill and Salvation Army to ensure all reusable items are donated.
2010 Corporate Sponsor of the Santa Clara County Association of Realtors – working with Realtors in the Bay Area for over 10 years