Hi, I’m Bill Bundeff the owner of the local 1-800-GOT-JUNK? Providence franchise. After graduating from Bryant College with BS in Business Administration, I went to work for CVS Pharmacy and spent the next 21 years in their employment. I had always had the desire to open my own business and after encouragement from my family, I started the 1-800-GOT-JUNK? Providence Franchise in the spring of 2003. Our shiny 1-800-GOT-JUNK? trucks service southeastern MA from Hingham to Easton and Norton to Milford and along Rt 95 from Canton to Attleboro, Ma. We service majors malls that include the Emerald mall in North Attleboro, Braintree mall in Braintree, Mansfield Crossings home of the new LLBean store and the Wrentham Outlet mall and everywhere in between!
My first job was removing furniture from a church in Walpole, Ma. I had no employees at the time, so my son offered to help. I always believed it was a blessing that a church would call me for my first job. I spent the next week looking for additional help. Finding someone to remove junk was easy but finding someone dedicated that would help build the business and make customers feel great was another thing. Over the next few years I hired many of my employees from the jobs that we did. Once they meet us, saw what we did and how they were treated, they asked for an application.
By 2004, the business had already doubled in size. I joined three chambers of commerce; the Northern RI, Plainville-North Attleboro and the Attleboro. I also became an active member in a networking group, BNI. Today repeat customers represent more than 35% of the business so the importance of customer satisfaction is our number one concern. We advertise on radio, TV and mail out flyers but a repeat customer is still our best form of advertising.
Recycling has become a big priority with us because our customers and communities demand it. We always try to donate any usable items to St Vincent DePaul, the Salvation Army, Big Sisters and many local organizations but we still needed a better way to recycle a larger portion of the junk. In 2007 another franchise partner told me about a recycler that would recycle 80% of what we brought them. Today we recycle more than any other junk removal company. Every load we bring to this facility is picked through and sorted, even non-recyclable plastic is ground up and used in concrete forms.
Being a part of 1-800-GOT-JUNK? is one of the greatest accomplishments I have ever done. I’m proud of the work we do and the company we represent.