1-800-GOT-JUNK? Customer Reviews
1-800-GOT-JUNK? is dedicated to providing an exceptional customer experience to every customer we serve. Our customers have an opportunity to tell us what they think of their experience after every job and then give us an "experience score" out of 10. Our company wide experience score rivals that of Apple and Google. It truly is just not junk to us!
“They were great!! They showed up on time and let me go through boxes & bags as I needed. Within two hours my mother had her garage back to a 2 car garage. If we ever need to clean something like this up again (and I hope I never will) 1-800-got-junk will be the first to be called. ”
“On time and courteous staff.”
“the gentlemen were pleasant, professional, and courteous. They came in and removed the item without any problems. thank you!!”
“The drivers were very professional and efficient. They went out their way to accomodate me the customer. They were very friendly and helpful.”
“Great guys and easy process from start to finish!!”
“When I called to make the appointment, person on the phone was polite and helpful. Staff that came to the house was great. Everyone did what they said they were going to do and the pricing was exactly as they said it would be.
Thank you.”
“On time and very professional”
“They were very quick and helpful. I got same day service from when I first called to check rates. Everyone was nice and engaging.”
“very quick react time. I was online at 7:30 and the truck was at my house at 8:20.”
“Very fast. Very professional. Up front about cost.”
“Courteous, professional, no muss, no fuss. I will not hesitate to call you folks again, great job done. Thanks a bunch!!!”
“I called at 3:00 pm for a price quote and a pick up and they were at my door by 4:30 the same day. I was given a time of between 3:00 and 5:00 pm and they did great. Fair price, quick response and good customer service with both the phone call and the pick up.”
“They arrived on time. Very courteous. Worked non-stop until the job was done. ”
“The gentlemen that came to pick up my "junk" were extremely courteous and efficient. I would definitely recommend you to a friend.”
“Everything! Prompt, professional, clean, honest, you name it! I appreciated the call ahead of time. The truck arrived a little early. Brian and Brian introduced themselves and told me what the cost would be before working. By the time I had the check written they had loaded everything onto the truck. They had me review the area to be sure I was satisfied, which I was. I forgot about my receipt and they were kind enough to make sure I got it. The experience was so flawless and easy,I almost wished I had more stuff for them to haul away.”



