1-800-GOT-JUNK? is dedicated to providing an exceptional customer experience to every customer we serve. Our customers have an opportunity to tell us what they think of their experience after every job and then give us an "experience score" out of 10. Our company wide experience score rivals that of Apple and Google. It truly is just not junk to us!
“professional, punctual, and very easy ”
Rating: 9/10February 27, 2013
“Fantastic job! The guys were professional, courteous, and good-humored. And I can't believe how easy it was to book an appointment. Very impressed.”
Rating: 10/10February 25, 2013
honestly it felt pricy for a bunch of cardboard - i could have gotten it hauled off much more cheaply but,
the young men who collected my cardboard were polite, professional, worked quickly and frankly if i'd gone the cheaper route my pick-up guy could have been like last time - a toothless filthy dude named bubba who not only took my garbage but stole things and hit on me. ”
Rating: 10/10May 3, 2012
“called a head to let me know when they would be here they were curtious and professional. Came in and took care of everything quickly and efficantly. Great job”
Rating: 10/10March 31, 2012
“The service was exactly what I had been led to expect from recommendations and what I had heard on TV. I like friendly, personable service; and the two guys who came to my home certainly reflected that.
I will definitely use your service again and I have already told friends and co-workers how pleased I was with the service.
Thank you again!”
Rating: 10/10February 27, 2012
“Great service! Appeared within hours of scheduling appointment. Finished the job completely and quickly. Very friendly and professional. Will use 1-800-GOT-JUNK again every time I need this kind of help.”
Rating: 10/10February 10, 2012
“This is the 2nd time I have used this company and I always have a great experience. The men are polite, never complain, and do an awesome job. Thanks for this company who haul away my un-needed stuff. I highly recommend that any one needing to de-clutter their space call these people. Shirley V ”
Rating: 10/10July 6, 2011
I liked the prompt service and the arrival time. You have a very well run and organized business brand. I really appreciated the service call and to let me know the actual pick-up time and date. I have already let one of my neighbor's know that I have used your service. Your quality of service is outstanding.”
Rating: 10/10May 12, 2011
“The 1-800-Got-JUNK team did a FANTASTIC job during my recent move. The driver called 30 minutes beforehand and when the team arrived performed a detailed inventory of what needed to be hauled away to calculate a fair estimate. The team was done in a remarkable 30 minutes! Excellent service and will definitely use again in the future.”
Rating: 10/10March 20, 2011
“Nice, capable, cheerful, and on time. Would definitely call them again. Treated my small job with as much courtesy as if it were a large job.”
Rating: 10/10March 8, 2011