1-800-GOT-JUNK? Customer Reviews

1-800-GOT-JUNK? is dedicated to providing an exceptional customer experience to every customer we serve. Our customers have an opportunity to tell us what they think of their experience after every job and then give us an "experience score" out of 10. Our company wide experience score rivals that of Apple and Google. It truly is just not junk to us!

“Shows up when they say - professional - sweep up after.”
- Gail Tangy, Northbrook, Illinois.

“The folks at 1800GotJunk fill a need, and they do it with class.”
- Tim Myers, Middletown, Ohio.

“On time, courteous, thorough, price was good.”
- Janice Venable , Alabaster, Alabama.

“this company absolutely exceeded my expectations 100%. the online booking was easy with many date and time choices and a represenative called to verify. They were early and within minutes they moved my large hot tub like it was a stick of butter. A++ company”
- Denice Dickens, Huntingtown, Maryland.

“Timely service and the Website are great. The team that arrived at my place was well mannered and ready to do the job. I would recommend 1-800-GOT-JUNK to my family and friends. ”
- Ramona Sawyer, Accokeek, Maryland.

“I rec'd a call 15 mins prior to arrival, as promised. The Truck arrived at precisely 0930, as promised. The drivers were courteous and professiional, as promised. The pricing was fair, the job was completed in 30 minutes, and they cleaned up very nicely after the job was complete. All in all, every promise that was made was kept! Thank you !”
- Tim Smith , Grayson, Georgia.

“The guys called ahead to confirm time & were on time. They were very friendly & professional. Will absolutely use again”
- Michael Greene , Dallas, Georgia.

“The guys (Steve and Kyle) were great; very hard workers, courteous and took time to clean up. Highly recommend them.”
- Frank Dubiel, Pasadena, Maryland.

“The young men who came to the house were prompt, professional, friendly and thorough. I have no complaints whatsoever.”
- Kathleen Mcdonald, Baltimore, Maryland.

“Paul and Chris arrived promptly, as promised, sized up the job to be done and how best to do it. They made no messes and were quick and careful, not always combined characteristics. They were extremely pleasant; they are both assets to your company. Next time I call for your services, I'll specifically request the two of them! You can be sure that I will happily recommend them whenever the opportunity occurs.”
- Pat Koenig, Bellevue, Washington.

“The customer service was exceptional and the timely manner that they were able to come pick up the trash was amazingly convenient for us. Our experience with GOT-JUNK earned my recommendation without a doubt. Thank you very much.”
- Andrea Nickelson, Bellevue, Washington.

“I liked that I could book online, and that times were available that very day. To add to our excitement, if we booked that day or the next, we would receive $10 off our bill, which was even more exciting. They called fifteen minutes before they arrived, and when they arrived they were courteous and very skilled in what they were doing. They loaded all of our items on the truck in record time, said "thank you" for using their service, and off they went. I would definitely use the service again, and would certainly recommend them to our friends and family. ”
- Carole Muth , Bellevue, Washington.

“Prompt, courteous service.”
- Gail Kleer, Bellingham, Washington.

“The two guys, Eric and Joseph, who took my stuff were very professional and knew what they were doing. They removed large items with a minimum of disruption and took care not to damage the house while moving several cumbnersome items down stairwells and in narrow entryways. Also, they found a dead possum in the back of my garage and removed it. Had I found it, I would have died of fright and so would be unable to answer this questionnaire.”
- Marilyn Canty, East Elmhurst, New York.

“On time, quick removal, friendly crew, reasonable rates”
- Heather Clarke , Charlotte, North Carolina.

“Arranging the pick-up was easy. They arrived on time as promised, evaluated the job, gave me the price and began right away. The guys were pleasant, worked hard and quickly got the job done. What more could you ask for? ”
- Mary Howard, Northbrook, Illinois. More Reviews