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1-800-GOT-JUNK? Customer Reviews

1-800-GOT-JUNK? is dedicated to providing an exceptional customer experience to every customer we serve. Our customers have an opportunity to tell us what they think of their experience after every job and then give us an "experience score" out of 10. Our company's wide experience score rivals that of Apple and Google. It truly is just not junk to us!

"Myself and my wife requested got junk to come and help us remove some old furniture, Chris and Steve came bright and early to our house on 12/28/12, 219 lee. They are friendly, polite and very conscious of snow being tracked into the house. Amazing service, will do it again soon with the left over Xmas garbage. Thanks again.. David K"
- David Kamnatnik, Toronto, Ontario
"The team was awesome in all aspects - very respectful and courteous. I was extremely pleased with the overall experience and wouldn't hesitate to use this service again and to recommend this service to others."
- Patty Allen, Calgary, Alberta
"Prompt & friendly service delivered on time. Adam & Andrew were very nice & worked hard with no problems! I called them the "A" TEAM ! I would recommend you guys to anyone anytime. Thanks for the excellent service. "
- Lucie Belanger, Calgary, Alberta
"The guys showed up on a busy Saturday within a couple of hours of making my appointment. They were friendly and courteous and were gone within fifteen minutes of showing up!"
- Stephanie Lebaron, Calgary, Alberta
"Schedule within a 2 hour time frame. Call when they are on their way. They do the heavy lifting-- My unit is quite a distance from the street and I had items in my basement and way off in my parking garage. They don't leave a mess. (One guy had muddy boots so the other guy insisted on hauling everything up from the basement and left the other guy to do the outdoor work.) Polite and friendly."
- Anna Schmidt, Winnipeg, Manitoba
"They were fast and efficient appreciated the quickness Of the two gentlemen and very polite"
- Crystal Ens, London, Ontario
"Availability even on short notice. Staff is friendly and knowledgeable. They did a very fast and excellent work. The price is right for a hassle free garbage disposal."
- Susana Richer, Ottawa, Ontario
"calling in advance to indicate pick up time and then showing up "on that" time"
- Marney Stratton, Vancouver, British Columbia
"Very Friendly service. I love how easy if was to get service on the internet!"
- Jena Amyotte, Edmonton, Alberta
"Great guys, who were helpful, happy, and worked efficiently."
- Andrew Smith, St. Albert, Alberta

Actual Customer Reviews(Typos and all:)

"My parents recently sold their home and the last thing that needed done on closing day was for the balance of furniture/garbage,etc to be removed from the property. I didn't want any complications so I chose the company with the best reputation. Boy! Did I make the right decision. From beginning to end, this was a stress free service. I am WOWED! I booked online and quickly realized that the pick-up window timeframe I chose would be too early. I could not believe how easy it was to change my request. I truly believed I would be picking up the phone to call in to rectify it. Excellent....next morning I received a very courteous and professional call from Jesse who reconfirmed the address, items to be picked up and his estimated time that they would be there. They were on time for one thing, big smile and handshake, I'm sorry I don't remember Jesse's partner but he was awesome too! I went inside to do what I had to do and was surprised a short time later to hear that they were done and ready to go...anticipating to pick up bits and pieces of tiny garbage on the lawn, I grabbed a small garbage bag. Stepped on the porch and threw the bag back in the house! Spotless! I was given a gift certificate for my next call - which I will use for my own residence (I am renovating) and a gift certificate for your new sister company for moving as we are now seeking a new home for my parents and everything is in storage. Awesome work! These two certainly deserve a commendation! Thanks again for a job well done!"

Another 1-800-GOT-JUNK? happy customer.

Rating: 10/10