& pick-up times
Find answers to questions our customers ask most when we remove their junk. Contact us if your question isn’t listed.
Q: What happens to my junk?
A: We recycle as much of the junk we collect as possible. We also donate reusable household or commercial items to local charities.
Q: What do you recycle?
Q: Which charitable organizations do you work with?
A: Whenever possible, we donate reusable items to local charities. Our franchises work with a number of community-based charities as well as local branches of national charitable organizations, including the Salvation Army, Goodwill, and Habitat for Humanity.
Q: How do you track where my junk goes?
A: We conduct environmental audits regionally in North America. Our franchises track what they collect locally and where the junk goes, whether it’s recycled, reclaimed, reused, converted to energy, or goes to the landfill.
Q: Why are you concerned with environmental impact?
A: We believe that what we do today - right now - has a cumulative effect on all of our tomorrows. Our corporate obligations include any aspects of our business that impact society, the environment, and our people - customers, Franchise Partners, and employees.